Terms & Conditions
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of Terms & Conditions. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific terms you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions.
Terms & Conditions - Psycotherepy Services
Terms and Conditions for Psychotherapy Services
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Introduction Welcome to White Apples. These Terms and Conditions outline the agreement between you (the client) and White Apples regarding the provision of psychotherapy services. By engaging in our services, you agree to the terms outlined below.
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Confidentiality All client information is confidential and will not be disclosed without written consent, except in the following cases:
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If required by law.
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If there is a risk of harm to the client or others.
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If there is suspicion of abuse or neglect.
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Appointments and Cancellations-
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Sessions are by appointment only.
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Cancellations must be made at least [24/48] hours in advance to avoid a cancellation fee.
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Missed appointments without prior notice may be subject to full session charges.
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Fees and Payments-
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Session fees are communicated before the first session.
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Payment is due at the time of service unless otherwise arranged.
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Accepted payment methods include UPI and bank Transfers.
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Insurance reimbursement is the client’s responsibility unless directly billed by the provider.
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Scope of Services-
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Psychotherapy services are provided for mental health support and are not a substitute for medical treatment or emergency care.
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If a higher level of care is required, referrals will be made accordingly.
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Communication-
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Emails, Whatsapp, and phone communication are for administrative purposes only and should not be used for crisis situations.
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For urgent mental health concerns, clients should contact emergency services or crisis hotlines.
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Client Responsibilities-
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Clients are expected to participate in sessions and follow agreed-upon treatment plans actively.
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Respectful behavior is required at all times.
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Termination of Services-
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Either party may terminate services with prior notice.
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The provider may terminate services if professional boundaries are violated or if psychotherapy is no longer beneficial.
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Liability Disclaimer-
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White Apples is not liable for any outcomes resulting from the client's use of services.
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Clients acknowledge that therapy outcomes are not guaranteed.
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Amendments
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These terms may be updated periodically. Clients will be notified of any changes.
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By engaging in services with White Apples, you acknowledge and agree to these Terms and Conditions.
What to include in the T&C document
Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more.
To learn more about this, check out our article “Creating a Terms and Conditions Policy”.